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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction


Book Informaton

Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

Author

Madeline Bodin

Year of Publication

1999

Publisher

Routledge

City of Publication

New York

Pages

137

Language

en

ISBN

9781578200269, 9781138412347, 9781482294552, 9780429080388, 1578200261

ARI Id

1665907642820


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