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Home > Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

Book Informaton

Author

Martin, Karen; Osterling, Mike

Edition

2nd ed

Year of Publication

2012

Publisher

CRC Press

City of Publication

Hoboken

Pages

109

Language

en

ISBN

9781439886694, 1439886695

ARI Id

1672666945356

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