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Home > Salesforce for Beginners: A step-by-step guide to creating, managing, and automating sales and marketing processes

Salesforce for Beginners: A step-by-step guide to creating, managing, and automating sales and marketing processes


Book Informaton

Author

Sharif Shaalan

Year of Publication

2020

Publisher

Packt Publishing Ltd

Pages

472

Language

en

ISBN

9781838987008, 1838987002

ARI Id

1673077663055


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Showing 1 to 20 of 184 entries
Chapters/HeadingsAuthor(s)PagesInfo
About Packt
Section 1: Salesforce for Sales, Marketing, and Customer Relationship Management
Chapter 1: Getting Started with Salesforce and CRM
What is CRM?
Classic versus Lightning
Login and navigation
App Launcher     
Search
List views
Salesforce Chatter
Personal settings
Summary
Questions
Further reading
Chapter 2: Understanding Salesforce Activities
Technical requirements
Navigating to activities
Tasks
Business use case
Creating tasks
Chapters/HeadingsAuthor(s)PagesInfo
Showing 1 to 20 of 184 entries