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The ultimate CRM handbook: strategies and concepts for building enduring customer loyalty and profitability /


Book Informaton

The ultimate CRM handbook: strategies and concepts for building enduring customer loyalty and profitability /

Author

Freeland, John G.

Year of Publication

[2002], ©2002.

Publisher

McGraw-Hill,

Pages

304

Language

en

ISBN

0071409351, 9780071409353

ARI Id

1675992134364


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