Chapter: 11 - Implementing a Relationship Management Strategy; Implementing Change

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Home > Managing Authentic Relationships: Facing New Challenges in a Changing Context > 11 - Implementing a Relationship Management Strategy; Implementing Change

Managing Authentic Relationships: Facing New Challenges in a Changing Context |

Jean Paul Wijers

Amsterdam University Press

Managing Authentic Relationships: Facing New Challenges in a Changing Context

11 - Implementing a Relationship Management Strategy; Implementing Change

Chapter Info

Authors

Gerty Smit

ARI Id

1664034927665_10068603

Access

Not Available Free

Pages

200-212

Chapter URL

https://www.cambridge.org/core/books/managing-authentic-relationships/implementing-a-relationship-management-strategy-implementing-change/6F1566EDE6F6D2E7126A0C1C40A1A7AA

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Chapters/Headings	Author(s)	Pages	Info
Frontmatter		1-4
Content		5-8
Foreword	Franck Erkens	9-9
Preface	Jean Paul Wijers	10-12
Introduction	Prof René Foqué	13-21
Authentic Relationships		22-22
How do you want to be seen?	Paul Mosterd	23-23
1 - The Importance of Networks and Relationships	Monica Bakker	24-64
2 - The Importance of Protocol in Networks	Monica Bakker; Jean Paul Wijers	65-71
The Future of Protocol; How New Rituals Might Modernize Protocol in Our Highly Individualized Age	Paul Spies	72-75
Protocol is an Executor of the Strategic Relationship Management	Tom Verbelen	76-76
3 - Developing a Networking Vision	Monica Bakker	77-83
Managing Relationships		84-84
Upward Mobility	Paul Mosterd	85-85
4 - Relationship Management Strategy	Robert Collignon	86-103
5 - Relationship Echelons and Stakeholder Management	Robert Collignon	104-121
6 - Developing a Relationship Management Plan	Robert Collignon	122-127
Public sector Strategic Relationship Management – The Municipality of Antwerp’s Story of Facilitating Benefits for the Community	Tom Verbelen	128-131
7 - Relationship Management Capabilities	Robert Collignon	132-148
8 - Assessing the Return-on-Relationship (RoR)	Robert Collignon	149-158
Chapters/Headings	Author(s)	Pages	Info

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