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Home > Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) > Managing Customer-to-Customer Interaction in Group Service Encounters: An Abstract
Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) |
Patricia Rossi; Nina Krey
Springer International Publishing
Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC)
Managing Customer-to-Customer Interaction in Group Service Encounters: An Abstract
Authors

Linda W. Lee; Edward Boon; Ian P. McCarthy

ARI Id

1665176949072_5171460

Access

Not Available Free

Pages

581-582

DOI

10.1007/978-3-030-02568-7_156

Chapter URL

https://rd.springer.com/chapter/10.1007/978-3-030-02568-7_156

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