Chapter: Operations Strategy: the Strategic Role of Operations

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Home > Operations Management: Policy, practice and performance improvement > Operations Strategy: the Strategic Role of Operations

Operations Management: Policy, practice and performance improvement |

Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor

Routledge

Operations Management: Policy, practice and performance improvement

Operations Strategy: the Strategic Role of Operations

Chapter Info

Authors

Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor

ARI Id

1665562683939_14691108

Access

Open/Free Access

Pages

38-64

DOI

10.4324/9780080497594-3

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Chapters/Headings	Author(s)	Pages	Info
Overview		1-64
Operations Management: Content, History and Current Issues	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	3-37
Operations Strategy: the Strategic Role of Operations	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	38-64
Policy		65-158
Innovation: Developing New Products and Services	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	67-98
Operations Processes: Process Choice and Layout; Developing New Products and Services	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	99-129
Managing Supply	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	130-158
Practice		159-261
Managing Capacity: Managing Transforming Resources	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	161-201
Managing throughput: improving material, customer and information flows	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	202-237
Project management: content, history and current issues	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	238-261
Performance Improvement		263-428
Managing Quality	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	265-305
Performance Measurement and Improvement	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	306-336
World-Class Operations	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	337-369
Analysing Manufacturing Operations: Quantitative Methods	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	371-404
Analysing Service Operations: Service Delivery, Queuing And Shift Scheduling	Steve Brown; Kate Blackmon; Paul Cousins; Harvey Maylor	405-428
Chapters/Headings	Author(s)	Pages	Info

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