Chapter: Gentle hints

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Home > Human Resource Management in Hospitality Cases > Gentle hints

Human Resource Management in Hospitality Cases |

Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole

Routledge

Human Resource Management in Hospitality Cases

Gentle hints

Chapter Info

Authors

Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole

ARI Id

1665627812839_13239812

Access

Not Available Free

Pages

85-86

DOI

10.4324/9781351233316-25

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Chapters/Headings	Author(s)	Pages	Info
Meeting human resources requirements		1-32
The organizational chart	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	3-4
Red flags	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	5-9
Candidate screening	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	10-11
Generations in the workplace	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	12-13
The left-handed server	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	14-16
The online dirt	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	17-18
Friendships at work	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	19-20
The incomplete schedule	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	21-22
The bartender’s break	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	23-32
Building your leadership credibility		33-76
Kitchen camaraderie	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	35-36
Off-the-record	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	37-38
Don’t shoot the messenger	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	39-40
The flashbacks	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	41-44
The morning fun	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	45-46
The juice squeezer	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	47-48
The service elevator	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	49-51
Claudia’s training assignment	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	52-61
The six leadership styles	Peter Szende; Suzanne Markham Bagnera; Danielle Clark Cole	62-76
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