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Modern Analysis of Customer Surveys with Applications using R |
Silvia Salini; Ron. S Kenett
John Wiley & Sons
Modern Analysis of Customer Surveys with Applications using R
Multilevel Models for Ordinal Data
Authors

Leonardo Grilli; Carla Rampichini

ARI Id

1668226146600_20846940

Access

Not Available Free

Pages

391-411

Table of Contents of Book
Showing 1 to 20 of 24 entries
Chapters/HeadingsAuthor(s)PagesInfo
Front Matter
i-xxiv
Standards and Classical Techniques in Data Analysis of Customer Satisfaction Surveys
Silvia Salini; Ron S. Kenett
1-18
The ABC Annual Customer Satisfaction Survey
Ron S. Kenett; Silvia Salini
19-36
Census and Sample Surveys
Giovanna Nicolini; Luciana Dalla Valle
37-53
Measurement Scales
Andrea Bonanomi; Gabriele Cantaluppi
55-70
Integrated Analysis
Silvia Biffignandi
71-88
Web Surveys
Roberto Furlan; Diego Martone
89-105
The Concept and Assessment of Customer Satisfaction
Irena Ograjenšek; Iddo Gal
107-127
Missing Data and Imputation Methods
Alessandra Mattei; Fabrizia Mealli; Donald B. Rubin
129-154
Outliers and Robustness for Ordinal Data
Marco Riani; Francesca Torti; Sergio Zani
155-169
Statistical Inference for Causal Effects
Fabrizia Mealli; Barbara Pacini; Donald B. Rubin
171-192
Bayesian Networks Applied to Customer Surveys
Ron S. Kenett; Giovanni Perruca; Silvia Salini
193-215
Log-Linear Model Methods
Stephen E. Fienberg; Daniel Manrique-Vallier
217-229
CUB Models: Statistical Methods and Empirical Evidence
Maria Iannario; Domenico Piccolo
231-258
The Rasch Model
Francesca De Battisti; Giovanna Nicolini; Silvia Salini
259-281
Tree-Based Methods and Decision Trees
Giuliano Galimberti; Gabriele Soffritti
283-307
PLS Models
Giuseppe Boari; Gabriele Cantaluppi
309-331
Nonlinear Principal Component Analysis
Pier Alda Ferrari; Alessandro Barbiero
333-356
Multidimensional Scaling
Nadia Solaro
357-390
Multilevel Models for Ordinal Data
Leonardo Grilli; Carla Rampichini
391-411
Chapters/HeadingsAuthor(s)PagesInfo
Showing 1 to 20 of 24 entries
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