Chapter: 7. Measurement: assessing a safety culture

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Home > Achieving safe and reliable healthcare: strategies and solutions / > 7. Measurement: assessing a safety culture

Achieving safe and reliable healthcare: strategies and solutions / |

Leonard, Michael Steven,; Frankel, Allan.; Simmonds, Terri.; Vega, Kathleen B.

Health Administration Press,

Achieving safe and reliable healthcare: strategies and solutions /

7. Measurement: assessing a safety culture

Chapter Info

Authors

Bryan Sexton and Eric Thomas

ARI Id

1675763284872_53473018

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Open/Free Access

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Chapters/Headings	Author(s)	Pages	Info
Foreword	Don Berwick and Lucian Leape
1. Introduction	Michael Leonard, Allan Frankel and Tern Simmonds
2. Focusing on high reliability	Michael Leonard and Allan Frankel
3. The human factor: effective teamwork and communication in patient strategy	Michael Leonard, Suzanne Graham and Bill Taggart
4. Effective clinical systems	Michael Leonard and Frank Federico
5. Involving the patient in safety efforts	Susan Edgman-Levitan
6. Communicating about episodes of harm to patients	Doug Bonacum, Carole Houk, Barbara I. Moidel and Doni Haas
7. Measurement: assessing a safety culture	Bryan Sexton and Eric Thomas
8. Accountability: defining the rules	Allan Frankel
9. Adverse-event and potential-event reporting systems	Allan Frankel
10. Patient safety leadership walkrounds	Allan Frankel
11. Analytical tools	Terri Simmonds and John Whittington
12. Conducting a patient safety project	Terri Simmonds and Michael Leonard.
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