Home
Add
Open Access Books
Get on Google Play
Click here to donate your five minutes and submit the table of contents of a book.
Search from the table of contents of 2.5 million books
Every Word
Any Word
Exact Word
Exact Phrase
Criteria
Table of Contents
Chapter Authors
──────────
Books
Book Authors
Publisher
Publishing Date
──────────
Thesis
Thesis Authors
Field
Search
Search I can Access
Query minimum length 2 and maximum length 100
Advanced Search (Beta)
Home
> Christopher W.L. Hart
"Christopher W.L. Hart" appeared in Books and Chapters
Books
Chapters
10
20
30
50
100
200
500
entries per page
Filter:
Showing 0 to 0 of 0 entries
Book
Author(s)
Year
Publisher
No data available in table
Boook
Author(s)
Year
Publisher
Showing 0 to 0 of 0 entries
«
‹
›
»
10
20
30
50
100
200
500
entries per page
Filter:
Showing 1 to 2 of 2 entries
Chapter
Author(s)
Book
Book Authors
Year
Publisher
The power of unconditional service guarantees
Christopher W.L. Hart
Service management
Harvard Business Review.
1991
Harvard Business School Press
The profitable art of service recovery
Christopher W.L. Hart
;
James L. Heskett
;
W. Earl Sasser
;
Jr.
Service management
Harvard Business Review.
1991
Harvard Business School Press
Chapter
Author(s)
Book
Book Authors
Year
Publisher
Showing 1 to 2 of 2 entries
«
‹
1
›
»