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> Heen, Sheila,
"Heen, Sheila," appeared in Books and Chapters
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Thanks for the feedback: the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)
Heen, Sheila
;
Stone, Douglas
2015;2014
Penguin Group US
Difficult conversations: how to discuss what matters most /
Stone, Douglas,
;
Heen, Sheila,
;
Patton, Bruce,
c2010.
Penguin Books,
Difficult Conversations: How to Discuss what Matters Most
Douglas Stone
;
Bruce Patton
;
Sheila Heen
;
Roger Drummer Fisher
April 3, 2000
Penguin (Non-Classics)
Difficult conversations: how to discuss what matters most
Douglas Stone
;
Bruce Patton
;
Sheila Heen
;
Roger Drummer Fisher
1999
Viking
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"I see a pattern here and the pattern is you": personality & dispute resolution
Sheila Heen
;
John Richardson
The handbook of dispute resolution
Michael L. Moffitt
2005
Jossey-Bass
Bone chips to dinosaurs: perceptions, stories, and conflict
Douglas Stone
;
Sheila Heen
The handbook of dispute resolution
Michael L. Moffitt
2005
Jossey-Bass
Perceptions and stories
Sheila Heen and Douglas Stone
The negotiator's desk reference /
Honeyman, Christopher,
;
Schneider, Andrea Kupfer,
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