"Jay Kandampully" appeared in Books and Chapters

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"Jay Kandampully" appeared in Books and Chapters

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Book	Author(s)	Year	Publisher
Service Management: The New Paradigm in Retailing	Jay Kandampully	2012	Springer New York
Service Quality Management in Hospitality, Tourism, and Leisure	Jay Kandampully	January 15, 2001	Haworth Press
Services Management: Pearson New International Edition	Jay Kandampully	2013	Pearson Education, Limited;Pearson
Service Management Principles for Hospitality and Tourism	Jay Kandampully; David Solnet	2015	Kendall Hunt Publishing Company
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Showing 1 to 4 of 4 entries

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Chapter	Author(s)	Book	Book Authors	Year	Publisher
Competing in the Future: How Can Firms Nurture Service Superiority	Jay Kandampully; Ria Kandampully	Service Excellence als Impulsgeber: Strategien - Management - Innovationen - Branchen	Matthias Gouthier; Christian Coenen; Henning Schulze; Christoph Wegmann	2007	Gabler Verlag
Service Guarantee: A Concept for Competitive Advantage	Jay Kandampully	Proceedings of the 1997 World Marketing Congress	Samsinar MD Sidin; Ajay K. Manrai	2015	Springer International Publishing
Service as the New Paradigm in Retailing	Jay Kandampully	Service Management: The New Paradigm in Retailing	Jay Kandampully	2012	Springer New York
Paradigm Shifters in Retailing	Jay Kandampully	Service Management: The New Paradigm in Retailing	Jay Kandampully	2012	Springer New York
The Service Imperative in the Retailing Industry	Minjeong Kim; Jay Kandampully	Service Management: The New Paradigm in Retailing	Jay Kandampully	2012	Springer New York
The Role of Technological Platforms in Co-creating Symbiotic Relationships Between Firms and Society	Pierpaolo Testa; Luigi Cantone; Giuseppe Fabio Cantone; Jay Kandampully	Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA	Christine Leitner; Walter Ganz; Debra Satterfield; Clara Bassano	1st ed. 2021	Springer International Publishing
Kollaborativer Konsum in der Sharing Economy – Motive, Aktivitäten und Ressourcen sowie Fähigkeiten von Akteuren	Sabine Benoit; Thomas L. Baker; Ruth N. Bolton; Thorsten Gruber; Jay Kandampully	Kooperative Dienstleistungen: Spannungsfelder zwischen Service Cooperation und Service Coopetition	Manfred Bruhn; Karsten Hadwich	1. Aufl. 2019	Springer Fachmedien Wiesbaden
Chapter	Author(s)	Book	Book Authors	Year	Publisher

Showing 1 to 7 of 7 entries

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