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> Jay Kandampully
"Jay Kandampully" appeared in Books and Chapters
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Service Management: The New Paradigm in Retailing
Jay Kandampully
2012
Springer New York
Service Quality Management in Hospitality, Tourism, and Leisure
Jay Kandampully
January 15, 2001
Haworth Press
Services Management: Pearson New International Edition
Jay Kandampully
2013
Pearson Education, Limited;Pearson
Service Management Principles for Hospitality and Tourism
Jay Kandampully
;
David Solnet
2015
Kendall Hunt Publishing Company
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Showing 1 to 4 of 4 entries
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Showing 1 to 7 of 7 entries
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Book Authors
Year
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Competing in the Future: How Can Firms Nurture Service Superiority
Jay Kandampully
;
Ria Kandampully
Service Excellence als Impulsgeber: Strategien - Management - Innovationen - Branchen
Matthias Gouthier
;
Christian Coenen
;
Henning Schulze
;
Christoph Wegmann
2007
Gabler Verlag
Service Guarantee: A Concept for Competitive Advantage
Jay Kandampully
Proceedings of the 1997 World Marketing Congress
Samsinar MD Sidin
;
Ajay K. Manrai
2015
Springer International Publishing
Service as the New Paradigm in Retailing
Jay Kandampully
Service Management: The New Paradigm in Retailing
Jay Kandampully
2012
Springer New York
Paradigm Shifters in Retailing
Jay Kandampully
Service Management: The New Paradigm in Retailing
Jay Kandampully
2012
Springer New York
The Service Imperative in the Retailing Industry
Minjeong Kim
;
Jay Kandampully
Service Management: The New Paradigm in Retailing
Jay Kandampully
2012
Springer New York
The Role of Technological Platforms in Co-creating Symbiotic Relationships Between Firms and Society
Pierpaolo Testa
;
Luigi Cantone
;
Giuseppe Fabio Cantone
;
Jay Kandampully
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA
Christine Leitner
;
Walter Ganz
;
Debra Satterfield
;
Clara Bassano
1st ed. 2021
Springer International Publishing
Kollaborativer Konsum in der Sharing Economy – Motive, Aktivitäten und Ressourcen sowie Fähigkeiten von Akteuren
Sabine Benoit
;
Thomas L. Baker
;
Ruth N. Bolton
;
Thorsten Gruber
;
Jay Kandampully
Kooperative Dienstleistungen: Spannungsfelder zwischen Service Cooperation und Service Coopetition
Manfred Bruhn
;
Karsten Hadwich
1. Aufl. 2019
Springer Fachmedien Wiesbaden
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