"W.L. Earl" appeared in Books and Chapters

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"W.L. Earl" appeared in Books and Chapters

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Book	Author(s)	Year	Publisher
Environmental Particles: Volume 2	Jacques Buffle; Garrison Sposito; Herman P. van Leeuwen; John F McCarthy; C. Xhoffer; Rene Van Grieken; William Davison; Richard R. De Vitre; Peter Schurtenberger; Barry T. Hart; C.T. Johnston; W.L. Earl; Meredith E. Newman; Laurent Charlet; Alain Manceau; Ronald G. Beckett; Claude Deguelde; Charles R. O&s; Melia; Christine L. Tiller; George A. Jackson; Steve Lochmann	1993	Routledge
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Chapter	Author(s)	Book	Book Authors	Year	Publisher
The profitable art of service recovery	Christopher W.L. Hart; James L. Heskett; W. Earl Sasser; Jr.	Service management	Harvard Business Review.	1991	Harvard Business School Press
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