"Collaborative Customer Relationship Management — A New Way to Boost CRM"

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Book	Author(s)	Year	Publisher
Customer Relationship Management (CRM)	Roger Baran, Christopher Zerres, Michael Zerres	2013	Bookboon
Collaborative Customer Relationship Management: Taking CRM to the Next Level	Alexander H. Kracklauer; D. Quinn Mills; Dirk Seifert	2004	Springer Berlin Heidelberg
Essentials of CRM: a guide to customer relationship management	Bryan P. Bergeron	2002	Wiley
Strategic Customer Management: Integrating Relationship Marketing and CRM	Adrian Payne; Pennie Frow	2013-03	Cambridge University Press
Performance-driven CRM: how to make your customer relationship management vision a reality /	Brown, Stanley A.,; Gulycz, Moosha.	2002.	J. Wiley,
Marktspiegel Customer Relationship Management: Anbieter von CRM-Software im Vergleich	Stefan Helmke; Wilhelm Dangelmaier	2001	Gabler Verlag
Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM	SCN Education	2001	Vieweg+Teubner Verlag
Success with Microsoft Dynamics CRM 4. 0: Implementing Customer Relationship Management	Aaron Yetter; Justin Mathena; Hoss Hostetler	1st ed.	Apress
The Art of CRM: Proven Strategies for Modern Customer Relationship Management	Max Fatouretchi	2019	Packt Publishing
Customer Relationship Management: Mit dem richtigen CRM-System Kundenbeziehungen erfolgreich gestalten	Wolfgang Schwetz	2. Aufl. 2001	Gabler Verlag
Customer relationship management.		1997	Mercer Management Consulting
Customer relationship management	Urvashi Makkar; Harinder Kumar Makkar	2012	Tata McGraw Hill
Customer relationship management	Beltman, Rob; Peelen, Ed	2013	Pearson
Customer relationship management	Ed Peelen; Rob Beltman	2009	Pearson Education
Customer relationship management /	Anderson, Kristin,; Kerr, Carol.	[2002], ©2002.	McGraw-Hill,
Customer Relationship Management	Ed Peelen	July 30, 2005	Financial Times/Prentice Hall
Accelerating customer relationships: using CRM and relationship technologies	Ronald S. Swift	2001	Prentice Hall PTR
Customer Relationship Management: Mit dem richtigen CAS/CRM-System Kundenbeziehungen erfolgreich gestalten	Wolfgang Schwetz	2000	Gabler Verlag
Electronic Customer Relationship Management	Jerry Fjermestad; Nicholas C Robertson Jr	2006	Routledge
Customer Relationship Management: Electronic Customer Care in the New Economy	Andreas Muther	2002	Springer Berlin Heidelberg
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Chapter	Author(s)	Book	Book Authors	Year	Publisher
Collaborative Customer Relationship Management — A New Way to Boost CRM	Alexander Kracklauer; Quinn Mills; Dirk Seifert	Applied Marketing: Anwendungsorientierte Marketingwissenschaft der deutschen Fachhochschulen	Uwe Kamenz	2003	Springer Berlin Heidelberg
Customer Relationship Management (CRM)	Christian Schawel; Fabian Billing	Top 100 Management Tools: Das wichtigste Buch eines Managers	Christian Schawel; Fabian Billing	2.Aufl. 2009	Gabler Verlag
Customer Relationship Management (CRM)	Christian Schawel; Fabian Billing	Top 100 Management Tools: Das wichtigste Buch eines Managers Von ABC-Analyse bis Zielvereinbarung	Christian Schawel; Fabian Billing	4., überarb. Aufl. 2012	Gabler Verlag
Customer Relationship Management (CRM)	Christian Schawel; Fabian Billing	Top 100 Management Tools: Das wichtigste Buch eines Managers Von ABC-Analyse bis Zielvereinbarung	Christian Schawel; Fabian Billing	5., überarb. Aufl. 2014	Gabler Verlag
Customer Relationship Management (CRM)	Christian Schawel; Fabian Billing	Top 100 Management Tools: Das wichtigste Buch eines Managers	Christian Schawel; Fabian Billing	3. Aufl. 2011	Gabler Verlag
CRM: Customer Relationship Management	Klaus-Dieter Gronwald	Integrated Business Information Systems: A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data	Klaus-Dieter Gronwald	1st ed. 2017	Springer Berlin Heidelberg
Customer Relationship Management (CRM)	Georg Blum	Digitales Dialogmarketing: Grundlagen, Strategien, Instrumente	Heinrich Holland	2014	Springer Fachmedien Wiesbaden
Customer Relationship Management (CRM)	Sally Dibb; Lyndon Simkin	Marketing Briefs: A Revision and Study Guide	Sally Dibb; Lyndon Simkin	2004	Routledge
Customer Relationship Management (CRM)	Rebecca Herold; Marcus K. Rogers	Encyclopedia of Information Assurance - 4 Volume Set (Print)	Rebecca Herold; Marcus K. Rogers	2010	Routledge
Customer Relationship Management (CRM)		Marketing: the Core.	William Rudelius	2018	McGraw-Hill Education
Customer Relationship Management (CRM)		Experiencing MIS, Global Edition	David Kroenke, Randall Boyle	2020	Pearson
Customer Relationship Management (CRM)		Using MIS	David M. Kroenke, Randall J. Boyle	2019	Pearson
Customer relationship management (CRM)		Principles of marketing	Lloyd C Harris; Philip Kotler; Gary Armstrong; Hongwei He	2020	Pearson
Customer Relationship Management (CRM)		Marketing: an introduction	Armstrong, Gary M.; Kotler, Philip	2016;2017	Pearson
Customer Relationship Management (CRM)		MIS essentials	Kroenke, David M	2014;2015	Pearson
Customer Relationship Management (CRM)		Using MIS	Kroenke, David M; Boyle, Randall(Contributor)	2017;2018	Pearson
Customer Relationship Management (CRM)		Experiencing mis	David M. Kroenke	2016	Pearson Education Limited
Customer Relationship Management (CRM)		Selling the Sea: An Inside Look at the Cruise Industry	Bob Dickinson, Andy Vladimir	2007	Wiley
Customer relationship management ( CRM)		The essential guide to managing small business growth	Peter Wilson, Sue Bates	2003	Wiley
Customer Relationship Management (CRM)		Customer Care Excellence: How to Create an Effective Customer Focus 5th edition (Customer Care Excellence: How to Create an Effective Customer Care)	Sarah Cook	2008	Kogan Page
Chapter	Author(s)	Book	Book Authors	Year	Publisher

Showing 1 to 20 of 100 entries

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