"Customer satisfaction through total quality assurance"

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Book	Author(s)	Year	Publisher
Customer satisfaction through total quality assurance	Robert W. Grenier	1988	Hitchcock Pub. Co.
Total quality assurance	Wilbur A. Gould	1993	CTI Publications
Total quality in construction projects: achieving profitability with customer satisfaction	R. Baden Hellard	1993	T. Telford;Distributor for USA, American Society of Civil Engineers, Publications Sales Dept.
Quality: total customer service	Lynda King Taylor	1993	CenturyBusiness
Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction	D. H. Stamatis	2015	Routledge
Handbook for total quality assurance	Edward M. Stiles	1965	National Foremen's Institute
Total Quality: Success Through People	Ron Collard	April 1993	Hyperion Books
Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention	Thorsten Hennig-Thurau; Ursula Hansen	2000	Springer Berlin Heidelberg
The customer is key: gaining an unbeatable advantage through customer satisfaction	Milind M. Lele	1987	Wiley
Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition)	Paul R. Timm	January 15, 2001	Prentice Hall
Total customer satisfaction: putting the world's best programs to work	Jacques Horovitz	1994	Irwin Professional
Total quality through people: a blueprint for proactive total quality management	Jon Choppin	1997	Rushmere Wynne
Measuring customer satisfaction	Richard F. Gerson	1993	Crisp Publications;Crisp Learning
Quality connections: transforming schools through Total Quality Management	Randy Schenkat	1993	Association for Supervision and Curriculum Development
Total Quality Assurance for the Food Industries (Third Edition)	W.A. Gould	2002	Woodhead Publishing
Total Manufacturing Assurance: Controlling Product Quality, Reliability, and Safety	Douglas Brauer; John Cesarone	2022	Routledge
Quality Assurance	Diana N. T. Sale	1st ed. 1990	Palgrave Macmillan UK
Quality Assurance	G. Welty	2013	Woodhead Publishing
Quality assurance.	David Chitty	1990	Institute of Chartered Accountants in Ireland
Quality assurance	Richard C. Vaughn	1990	Iowa State University Press
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Chapter	Author(s)	Book	Book Authors	Year	Publisher
Total customer satisfaction		Marketing Management: European Edition	Phil T. Kotler, Kevin Lane Keller, Malcolm Goodman, Dr Mairead Brady, Mr Torben Hansen	2019	Pearson Education
Total Customer Satisfaction		Marketing Management	Kotler, Philip; Keller, Kevin	2014	Pearson
Total customer satisfaction		Marketing Management	Philip Kotler, Kevin Keller, Mairead Brady, Malcolm Goodman, MTorben Hansen	2016	Pearson
Total Customer Satisfaction	Lewis R. Ireland	Field Guide to Project Management, Second Edition	David I. Cleland	2004	John Wiley & Sons
Total Quality Assurance	WILBUR A. GOULD; RONALD W. GOULD	Total Quality Assurance for the Food Industries (Third Edition)	W.A. Gould	2002	Woodhead Publishing
Total Quality Management and Customer Satisfaction Surveys		Instru Ed Explor Mrkt Research	ZIKMUND, DESARBO	2006	South-Western, Div of Thomson Learning
512 Total Customer Satisfaction		Marketing Management: An Asian Perspective	Philip Kotler, Kevin Keller, Swee Ang, Chin Tan, Siew Leong	2017	Pearson
Customer Satisfaction and Quality	John Garside	Plan to Win: A Definitive Guide to Business Processes	John Garside	1998	Palgrave Macmillan UK
Quality and Customer Satisfaction		Tourism: the business of hospitality and travel	Pearson Education.; Cook, Roy A.; Hsu, Cathy H. C.; Taylor, Lorraine L	2017;2018	Pearson Education
Customer satisfaction and quality		The Business of Sport Management	John Beech, Simon Chadwick	2013	Pearson
Quality Management—Customer Satisfaction		International Project Management: Leadership in Complex Environments	Thomas W. Grisham	2009	John Wiley & Sons
Total Customer Satisfaction and Delight		Services Marketing: Text and Cases	Harsh V. Verma	2011	Pearson Education India
External (Customer-Satisfaction) Quality Metrics		Cost Management: A Strategic Emphasis	Edward Blocher	2018	Mcgraw Hill
Customer satisfaction and service quality		Strategic sport marketing /	Shilbury, David,; Westerbeek, Hans,; Quick, Shayne,; Funk, Daniel C.; Karg, Adam,		Taylor & Francis Group
• Customer Satisfaction And Service Quality		Distance Education An Assessment of Student Satisfaction at Jigdan College, Addis Ababa, Ethiopia	Derese Simegnew; Baye Muluye	2019	Exceller Open
Service quality and customer satisfaction		Service quality: research perspectives	Benjamin Schneider; Susan S. (Schoenberger) White	2004	Sage Publications
3. Quality Equals Customer Satisfaction		Market-driven management: using the new marketing concept to create a customer-oriented company /	Webster, Frederick E.	[1994], ©1994.	Wiley,
Quality Assurance Through Assessment	Jill Willis; Christopher DeLuca	Encyclopedia of Teacher Education	Michael A. Peters	1st ed. 2022	Springer Nature Singapore
Quality Assurance Through Mentoring	Rebecca Spooner-Lane	Encyclopedia of Teacher Education	Michael A. Peters	1st ed. 2022	Springer Nature Singapore
Quality Assurance Through Assessment	Jill Willis; Christopher DeLuca	Encyclopedia of Teacher Education	Michael A. Peters	0th ed. 2020	Springer Nature Singapore
Chapter	Author(s)	Book	Book Authors	Year	Publisher

Showing 1 to 20 of 100 entries

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