"Customer-Focused Quality" - similar Books and Chapters

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Book	Author(s)	Year	Publisher
Customer Focused Quality	Neal Mowery; Patricia Reavis; Sheila Poling	January 1993	SPC Press, Inc.
Customer-focused quality: what to do on Monday morning	Tom Hinton; Thomas Hinton; Wini Schaeffer	1994	Prentice Hall
Financially focused quality	Thomas M. Cappels	1999	St. Lucie Press
Becoming a customer-focused organization	Craig Cochran	2006	Paton Press
Quality customer service	William B. Martin	1993	Crisp Publications
Property Management: A Customer Focused Approach	Gordon Edington (auth.)	1997	Macmillan Education UK
Customer-focused marketing of financial services	David B. Zenoff	1989	Harper & Row
Focused Quality: Managing for Results	Paul Murphy; Harvey K. Brelin	December 1995	Kogan Page
Quality: total customer service	Lynda King Taylor	1993	CenturyBusiness
Inspired Customer Service: Strategies for Quality Customer Service	David Clutterbuck; Colin G. Armistead; David Clutterbuck	December 1993	Kogan Page
Customer mania!: it's never too late to build a customer-focused company
Supply Chain Strategies: Demand driven and customer focused	Tony Hines	2004	Routledge
Fundamentals of customer-focused management: competing through service /	John, Joby,	2003.	Praeger,
Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times Management)	Ian Linton	September 1994	Trans-Atlantic Publications
Internal Marketing: Tools and concepts for customer-focused management	Pervaiz K. Ahmed; Mohammed Rafiq	2002	Routledge
Best practices: building your business with customer-focused solutions /	Hiebeler, Robert.; Kelly, Thomas B.; Ketteman, Charles.	[1998], ©1998.	Simon & Schuster,
Best practices: building your business with customer-focused solutions	Robert Hiebeler	1998	Simon & Schuster
Customer satisfaction through total quality assurance	Robert W. Grenier	1988	Hitchcock Pub. Co.
Implementing quality with a customer focus	David N. Griffiths	1990	Quality Press;Quality Resources
Customer and market-driven quality management	Johnson Aimie Edosomwan	1993	ASQC Quality Press
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Chapter	Author(s)	Book	Book Authors	Year	Publisher
Customer-Focused Quality	John Nicholas	Lean Production for Competitive Advantage: A Comprehensive Guide to Lean Methods and Management Practices	John Nicholas	2018	Routledge
Customer-Focused Quality	John Nicholas	The Portal to Lean Production: Principles and Practices for Doing More with Less	John Nicholas	2005	Routledge
Customer-Focused		Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (4 - Volumes)	M. Gordon Hunter	2009	Information Science Reference
Customer Focused:		101 Global Leadership Lessons for Nurses: Shared Legacies from Leaders and Their Mentors	Nancy Rollins Gantz	2009	Sigma Theta Tau
Continuous Improvement, Waste Elimination, Customer-Focused Quality		Lean Production for Competitive Advantage: A Comprehensive Guide to Lean Methods and Management Practices	John Nicholas	2018	Routledge
Customer-Focused Care	William Winston; Paul A Sommers	Alignment: A Provider&s; s Guide to Managing the Practice of Health Care	William Winston; Paul A Sommers	1999	Routledge
Customer-focused Planning		Marketing strategy: text and cases	O. C. Ferrell; Michael D. Hartline	2017	Cengage Learning
Customer-Focused Marketing		Supply Chain Logistics Management (IRWIN OPERATIONS/DEC SCIENCES)	Donald Bowersox, David Closs, M. Bixby Cooper	2019	McGraw-Hill Education
Customer-Focused Operations		Introduction to Accounting: An Integrated Approach	Penne Ainsworth, Dan Deines	2010	McGraw-Hill Education
Customer-Focused Objectives		Product Management	Donald Lehmann, Russell Winer	2004	McGraw-Hill Education
Customer-focused structures		Designing organizations: an executive guide to strategy, structure, and process	Jay R. Galbraith	2002	Jossey-Bass
Customer Focused Strategy		XML /	Simon, Solomon H.	2001.	McGraw-Hill,
Customer Service-Focused Organizations	Theresa J. B. Kline	Teams that Lead: A Matter of Market Strategy, Leadership Skills, and Executive Strength	Theresa J. B. Kline	2003	Routledge
Customer Focused Concept Design	Henry W. Stoll	Product Design Methods and Practices	Henry W. Stoll	1999	Routledge
1 Customer focused organisation		ISO 9001: 2000 Audit Procedures	Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)	2005	Butterworth-Heinemann
Developing customer-focused strategy		The Seven Myths of Customer Management: How to be Customer-Driven Without Being Customer-Led	John Abram, Paul Hawkes	2003	Wiley
The Customer-Focused CIO		On Top of the Cloud: How CIOs Leverage New Technologies to Drive Change and Build Value Across the Enterprise	Hunter Muller	2012	John Wiley & Sons
Quality Focused Design	Thomas A. Salomone	What Every Engineer Should Know About: Concurrent Engineering	Thomas A. Salomone	1995	Routledge
Critical characteristics of process-based, customer-focused quality management		Translation and Localization Project Management: The Art of the Possible	Keiran J. Dunne and Elena S. Dunne (Editors)	2011	John Benjamins Publishing Company
A Win-Win Strategy: Customer-Focused Approach To Quality		Man+Machine Review Of Maple Crisis: 1993-2004	Vladimir Bondarenko	2004
Chapter	Author(s)	Book	Book Authors	Year	Publisher

Showing 1 to 20 of 100 entries