"Service Guarantee: A Concept for Competitive Advantage"

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Book	Author(s)	Year	Publisher
Service Leadership: The Quest for Competitive Advantage	Svafa Gronfeldt; Judith Strother	November 2005	SAGE Publications, Inc
Service leadership: the quest for competitive advantage	Svafa Grönfeldt; Svafa Grönfeldt; Judith B. (Banks) Strother	2006	SAGE Publications;Sage Publications, Inc
Benchmarking for competitive advantage /	Boxwell, Robert J.	[1994], ©1994.	McGraw-Hill,
Leadership for competitive advantage	Nick Georgiades	1998	John Wiley
Competitive Advantage	Michael E. Porter	Dec 05, 2004	Free Press;Brand: FREE PRESS
Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems	Christian Zagel	1st ed. 2016	Springer Fachmedien Wiesbaden
Marketing Strategies for Competitive Advantage	Dennis Adcock	March 23, 2000	John Wiley & Sons
Operations Management for Competitive Advantage	Richard B. Chase	2004	McGraw Hil
Logistics for competitive advantage: a European perspective.		1996	ProActive Communications
Marketing to win: strategies for building competitive advantage in service industries	Frank K. Sonnenberg	1990	Harper Business
The service/quality solution: using service management to gain competitive advantage /	Collier, David A.	1994.	Irwin Professional Pub.,
Service-Ability - Create a Customer Centric Culture and Achieve Competitive Advantage	Kevin Robson	2012	John Wiley & Sons
Using the law for competitive advantage	George J. Siedel	2002	Jossey-Bass
Brand positioning: strategies for competitive advantage	Subroto Sengupta	2007	Tata McGraw-Hill
Benchmarking for Competitive Advantage ("Financial Times")	Tony Bendell; Louise Boulter; Paul Goodstadt	September 1997	Pitman Publishing
Information systems planning for competitive advantage.	Chantico Press Staff	1989	QED Information Sciences
Managing with Conscience for Competitive Advantage	Pete Geissler	September 2004	ASQ Quality Press
Corporate strategies for global competitive advantage		1992	Conference Board
Human resource management: a tool for competitive advantage	Lawrence S. Kleiman	1997	West Pub.
ECODESIGN -- The Competitive Advantage	Wolfgang Wimmer; Kun Mo LEE; John Polak; Ferdinand Quella	2010	Springer Netherlands
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Chapter	Author(s)	Book	Book Authors	Year	Publisher
Service Guarantee: A Concept for Competitive Advantage	Jay Kandampully	Proceedings of the 1997 World Marketing Congress	Samsinar MD Sidin; Ajay K. Manrai	2015	Springer International Publishing
Service Guarantee: A Concept for Competitive Advanta		Proceedings of the 1997 World Marketing Congress	Samsinar MD Sidin, Ajay K. Manrai (eds.)	2015	Springer International Publishing
Competitive advantage – a hackneyed concept?		Organic Growth: Cost-Effective Business Expansion from Within	Jean Frédéric Mognetti	2002	Wiley
Service strategies: achieving a competitive advantage	Neil Wearne	Hospitality Marketing	Neil Wearne; Alison Morrison	1994	Routledge
Sustaining a service brandÌs competitive advantage		Creating Powerful Brands, Third Edition	Leslie de Chernatony, Leslie de Chernatony, Malcolm McDonald	2003	Butterworth-Heinemann
The concept of competitive advantage		Strategic Management	Colin White	2004	Palgrave Macmillan
Competitive Advantage through Service Hustle	Michael de Kare-Silver	Strategy in Crisis: Why Business Urgently Needs a Completely New Approach	Michael Kare-Silver	1997	Palgrave Macmillan UK
832 Competitive Advantage for Asset Service Providers		The MANTIS book: cyber physical system based proactive collaborative maintenance	Michele Albano (editor)	2019	River Publishers
A Competitive Advantage for You		International Business: The New Realities, Global Edition	S. Tamer Cavusgil, Gary Knight, John Riesenberger	2019	Pearson
A Competitive Advantage for You		International business: the new realities	S Tamer Cavusgil; Gary A. Knight; John R. Riesenberger	2014	Prentice Hall/Pearson
Searching for a competitive advantage		Business plans for dummies	Paul Tiffany; Steven D. Peterson	2022	John Wiley & Sons
A Competitive Advantage for You		International business: the new realities	Cavusgil, S. Tamer; Knight, Gary; Riesenberger, John R	2016;2017	Pearson
Positioning for a Competitive Advantage	Talaya Waller	Personal Brand Management: Marketing Human Value	Talaya Waller	1st ed. 2020	Springer International Publishing
Strategies for a competitive advantage		Market intelligence: building strategic insight /	Jenster, Per V.; Søilen, Klaus Solberg.	2009.	International Specialized Book Services [distributor],
The Competitive Advantage Pyramid: A Tool for Assessing Competitive Advantage		Strategic Management: Concepts and Cases	Jeffrey H. Dyer, Paul Godfrey, Robert Jensen, David Bryce	2020	Wiley
How can service provide a competitive advantage?		Service Operations Management: Improving Service Delivery	Clark, Graham; Johnston, Robert; Shulver, Michael	2012	Pearson Education Limited
Competitive Advantage	Ananda Das Gupta	Encyclopedia of Corporate Social Responsibility	Samuel O Idowu; Nicholas Capaldi; Liangrong Zu; Ananda Das Gupta	2013	Springer Berlin Heidelberg
Competitive Advantage		Understanding Employee Engagement: Theory, Research, and Practice	Zinta S. Byrne	2022	Routledge
Competitive Advantage	John B. Ford	The Routledge Companion to Strategic Marketing	Bodo B. Schlegelmilch; Russell S. Winer	2020	Routledge
Competitive Advantage	Stephen Holloway	Airlines: Managing to Make Money	Stephen Holloway	2002	Routledge
Chapter	Author(s)	Book	Book Authors	Year	Publisher

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