"Service Transition Based on ITIL: A Management Guide"

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Book	Author(s)	Year	Publisher
Service Transition Based on ITIL: A Management Guide	Jan Van Bon, Arjen de Jong, Axel Kolthof	2008	Van Haren Publishing
It Service Management Based On Itil V3 A Pocket Guide	Van Haren Publishing	2007	Van Haren Publishing
Foundations of IT Service Management Based on ITIL, Volume 3	Jan van Bon	2007	Van Haren Publishing
Foundations of IT Service Management: based on ITIL (English version)	Jan Van Bon	September 15, 2005	Van Haren Publishing
It Service Management Foundations: Itil Study Guide	Ron Palmer	January 2005	Gulf Stream Press
ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams	Gerard Blokdijk	2008	Emereo Pty Ltd
IT Service Management: A Guide for ITIL Foundation Exam Candidates Second Edition	John Sansbury, Richard Griffiths, Aidan Lawes	2012	British Informatics Society Ltd
Key element guide ITIL service operation	Randy Steinberg, Great Britain: Cabinet Office	2012	Stationery Office
Service Operation Itil, Version 3 (Itil)	David Cannon; David Wheeldon	May 31, 2007	Stationery Office
Service Design,Itil,Version 3 (Itil)	Colin Rudd; Vernon Lloyd	May 31, 2007	Stationery Office
Itil Service Strategy	Stationery Office	2011	Stationery Office Books (TSO)
Manager's Bridge Certificate in It Service Management: A Guide for ITIL V3 Exam Candidates	Colin Rudd	2010	BCS Learning & Development Limited
ITIL® service design	Office, The Stationery(Editor)	2011	Stationery Office Books (TSO)
ITIL. IT Service Management по стандартам V. 3. 1	Скрипник Д.А.	0
it-service management op basis van itil 2011 editie	Pierre Bernard	2013	Van Haren Publishing BV
Implementing ITIL configuration management	Klosterboer, Larry	2008	IBM Press
The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed	Michael Wedemeyer, Gerard Blokdijk, Ivanka Menken	2008	Emereo Publishing
ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide	Ivanka Menken, Gerard Blokdijk, Michael Wedemeyer	2008	Emereo Publishing
ITIL foundation exam guide	Jim Davies	2016	McGraw-Hill Education
Anaesthetic management: a rule-based guide	M. J. Harrison	1986	Butterworths
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Chapter	Author(s)	Book	Book Authors	Year	Publisher
The ITIL V3 Service Management Awareness Pocket Guide		The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed	Michael Wedemeyer, Gerard Blokdijk, Ivanka Menken	2008	Emereo Publishing
A Model Based Framework Supporting ITIL Service IT Management	Manel Jelliti; Michelle Sibilla; Yassine Jamoussi; Henda Ben Ghezala	Enterprise, Business-Process and Information Systems Modeling: 11th International Workshop, BPMDS 2010, and 15th International Conference, EMMSAD 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7-8, 2010, Proceedings	Ilia Bider; Terry Halpin; John Krogstie; Selmin Nurcan; Erik Proper; Rainer Schmidt; Roland Ukor	2010	Springer Berlin Heidelberg
THE ITIL SERVICE MANAGEMENT MODEL		IT Service Management: A Guide for ITIL Foundation Exam Candidates Second Edition	John Sansbury, Richard Griffiths, Aidan Lawes	2012	British Informatics Society Ltd
The Service Management of ITIL		ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams	Gerard Blokdijk	2008	Emereo Pty Ltd
Campus Network Operation and Maintenance Management and Service Based on ITIL Service Desk	Hong-yu Zhao; Yong-qiang Wang; Xue-yan Zhang; Li-you Yang	Pervasive Computing and the Networked World: Joint International Conference, ICPCA-SWS 2012, Istanbul, Turkey, November 28-30, 2012, Revised Selected Papers	Qiaohong Zu; Bo Hu; Atilla Elci	2013	Springer Berlin Heidelberg
Key Element Guide ITIL® Service Operation		Key element guide ITIL service operation	Randy Steinberg, Great Britain: Cabinet Office	2012	Stationery Office
14 THE ITIL SERVICE MANAGEMENT PRACTICES		The Introduction to the ITIL Service Lifecycle Book	Office of Government Commerce	2007	The Stationery Office
Adopting IT service management using ITIL		The business of IT: how to improve service and lower costs	Robert Ryan	2010	IBM Press
152 Slide 2: ITIL Service Management		IT Risk Management Guide - Risk Management Implementation Guide: Presentations, Blueprints, Templates; Complete Risk Management Toolkit Guide for Information Technology Processes and Systems	Gerard Blokdijk, Claire Engle, Jackie Brewster	2008	Emereo Publishing
Service Delivery: Capacity Management in ITIL		ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams	Gerard Blokdijk	2008	Emereo Pty Ltd
ITIL Service Lifecycle	Abhinav Krishna Kaiser	Become ITIL Foundation Certified in 7 Days: Learning ITIL Made Simple with Real-life Examples	Abhinav Krishna Kaiser	1st ed.	Apress
ITIL service lifecycle		The Technology Procurement Handbook: A Practical Guide to Digital Buying	Sergii Dovgalenko	2020	Kogan Page
Service Transition - Service Management as a Practice		Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service desk	Ivanka Menken, Gerard Blokdijk	2009
16 NAVIGATING THE ITIL SERVICE MANAGEMENT LIFECYCLE		The Introduction to the ITIL Service Lifecycle Book	Office of Government Commerce	2007	The Stationery Office
161 ITIL service management practices – core guidance		The Introduction to the ITIL Service Lifecycle Book	Office of Government Commerce	2007	The Stationery Office
Collaborative Modelling of ITIL Service Management Processes		Quality Management for IT Services: Perspectives on Business and Process Performance	Claus-peter Praeg, Dieter Spath	2010	Business Science Reference
CSIP: ITIL Planning To Implement Service Management		ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams	Gerard Blokdijk	2008	Emereo Pty Ltd
Myth #2: ITIL is Based on Infrastructure Management Principles		IT Systems Management	Rich Schiesser	2010	Prentice Hall
ITIL Problem Management	Andrew Dixon	Practical Guide to IT Problem Management	Andrew Dixon	2022	Routledge
ITIL Capacity Management		ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams	Gerard Blokdijk	2008	Emereo Pty Ltd
Chapter	Author(s)	Book	Book Authors	Year	Publisher

Showing 1 to 20 of 100 entries

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